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Verblijven, werken en recreëren

Het team van is helemaal verliefd op de provincie Drenthe. Wij zoeken de mooiste accommodaties en brengen huiseigenaren en gasten bij elkaar. Wij wonen in het gebied, weten waar het goed vertoeven is en reageren snel en adequaat op jouw vragen.

What do we offer

Our approach

Service Quality

Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers’ confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation for organizations.

A successful hotel delivers excellent quality service to customers, and service quality is considered the life of the hotel.

Friendly Staff

Happy customers are loyal customers. Not only is it important for we to provide stellar service, but awesome products as well.

The most important concept of customer satisfaction is accepted all around the world is the expectancy disconfirmation theory. This theory was presented by Oliver, he said that satisfaction stage is the resultant of the distinction between anticipated and supposed performance.

Customer Satisfaction

Customer satisfaction is a psychological concept that involves the feeling of well-being and pleasure that results from obtaining what one hopes for and expects from an appealing product and/or service. Customer satisfaction definition is based on the expectation disconfirmation point of view!

Hotel Sochi
Start your amazing journey.
Meet team

Hotel staff.

Robert Fox

Robert Fox

CEO, Head of Community
Kristin Mccoy

Kristin Mccoy

Co-Founder & CPO
Shane Watson

Shane Watson

Chief Operating Officer
Francisco Pena

Francisco Pena

Chief Financial Officer
Calvin Flores

Calvin Flores

Asset management
Kathryn Cooper

Kathryn Cooper


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